June 22, 2008

Aged Tires Being Sold New Are Dangerous

An ABC news report reveals that aged tires--some as old as 12 years--are being sold as new at leading retailersl After about 6 years of sitting on the shelf, tires dry out and lose their elasticity. The tread will peel off these tires when put in use causing the car to swerve out of control and crash. These tire failures are killing people yet the Rubber Manufacturers' Association and their member tire manufacturers oppose a ban on the sale of tires more than 6 years old, which auto makers and others are recommending. The federal safety agency, NHTSA just this month issued a vague general guideline to "err on the side of caution if you suspect your tires are over six years old."

The tire's date of manufacture is stated on the tire, but in a code consumers cannot readily decipher. The 3 or 4 digit code, which is at the end of a long string of characters,represents the week of the year it was manufactured and the year. For example, 414, means the tire was manufactured the 41st week of 2004. 4202 means the tire was manufactured the 42d week of 2002. Until recently, the code was on the inside of the tire where no one can see it when the tire is on the car!

ABC investigators, some from Channel 7 in San Francisco, shopped tire retailers such as Sears and found tires 4 years, 6 years, and even older available for sale. What is needed is a ban on the sale of tires old tires.

June 17, 2008

Car Dealer Fee Bill Dies in the California Legislature

California law allows cars dealers to add a so-called document fee of $55 to each auto purchase contract. There is no good reason the law should allow dealers to add this fee because document preparation is just part of the cost of doing business. Not satisfied with the $55 fee, this year, the car dealers sponsored a bill in the California Legislature to raise the fees to $65, which we estimate would cost California car buyers an additional $40 million per year.

The Assembly passed the bill, but this week the author of the bill withdrew the bill in the face of opposition from key senators, including Senator Ellen Corbett, who chairs the Senate Judiciary Committee. Opposition to the bill was led by Rosemary Shahan, who is head of the consumer advocacy group, Cars for Auto Reliability & Safety. Consumers have Rosemary to thank for saving them $40 million!

June 8, 2008

Checkbook Rates Bay Area Auto Repair Shops

Bay Area Checkbook has published a survey of 495 auto repair shops in the San Francisco Bay Area. It found plenty of good and bad shops--195 shops were rated superior for overall performance by 90% or more of their customers while 54 shops were rated inferior, the lowest rating, by at least 1/4 of their customers. The leading complaint was work not performed properly (39% of complaints) followed by poor customer service, high costs, performed unnecessary work, and slow turnaround.

Checkbook subscriptions are only $34 per year. Checkbook is a non-profit well worth our support. Checkbook uses survey techniques to rate vendors and service providers of many descriptions.